Privacy Policy

Effective Date: 1 January 2025

At Globigrad, we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect personal and non-personal information to provide and enhance our services. This may include:

Personal Information: Name, contact details, date of birth, nationality, passport details, education history, and other relevant details for study abroad applications.
Financial Information: Payment details for processing service fees, if applicable.
Usage Data: IP address, browser type, device information, and browsing activity on our website.
Cookies and Tracking Technologies: To improve user experience and analyze website traffic.
Academic Information and Documents: Academic transcripts, certificates, and other supporting documents required for admission abroad.
Financial Supporting Documents: Bank statements, sponsorship letters, and other financial proof required for study abroad applications.
Medical Background Information: Any necessary medical history or documentation required for visa processing and insurance purposes.
Other Supporting Documents: Any additional documentation required for OSHC processing, visa applications, and study abroad admissions.

2. How We Use Your Information

We use collected information for the following purposes:

To process study abroad applications and provide consultancy services.
To communicate with you regarding your inquiries, applications, and services.
To comply with legal and regulatory requirements.
To enhance our website, services, and user experience.
For marketing purposes, where consent has been given.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

Educational Institutions: Universities, colleges, and vocational schools to process your application.
Government and Visa Authorities: To facilitate visa applications and compliance with regulations.
Service Providers and Partners: Who assist in delivering our services (e.g., payment processors, cloud storage providers).
Legal and Compliance Entities: If required by law, or to protect our rights and interests.

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or misuse. These include:

Secure servers and encrypted storage.
Limited access to personal data within our organization.
Regular security audits and updates.

5. Your Rights and Choices

You have the right to:

Access and Update: Request access to your personal data and update inaccuracies.
Withdraw Consent: Opt-out of marketing communications at any time.
Request Deletion: Ask for your personal data to be deleted, subject to legal obligations.
Restrict Processing: Limit how we use your information in certain circumstances.

6. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to improve user experience and gather analytics. You can manage cookie preferences through your browser settings.

7. Retention of Information

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

9. International Data Transfers

As a global company, we may transfer and store personal data in different countries where our offices and partners operate. We ensure compliance with data protection laws in relevant jurisdictions.

10. Limited Liability

Globigrad makes every effort to provide accurate and reliable information; however, we do not guarantee the accuracy or completeness of the information provided. We are not liable for any errors, omissions, or consequences resulting from the use of our services. Users acknowledge that study abroad processes, visa approvals, and admissions are subject to third-party policies, government regulations, and institutional requirements beyond our control. Globigrad shall not be held responsible for any delays, denials, or changes in policies affecting applications.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: Contact@globigrad.com

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.

This Privacy Policy ensures Globigrad maintains transparency while protecting user data in line with global standards.